Shipping, Refund, and Return Policy
- Tio Pablo only ships in New Zealand and the prices shown are in New Zealand Dollar only.
- Tio Pablo does not charge any Freight Fee for orders within New Zealand.
- Order arrival depends on the time of order placed, product availability, and destination. Please contact us to track your order.
ON DELIVERY OF PRODUCTS:
- Please check received goods against packing slip within 7 days of receiving.
2. Refund and Return
- Tio Pablo will refund an order if contacted within 7 days of purchase. Tio Pablo will not pay for the shipping costs of returning products.
- Tio Pablo will refund or return or replace product/products and will pay for shipping costs only if the product/products turn out to be damaged.
- Please contact us at [email protected]tiopablo.co.nz to discuss any issues.